Description
The Infinity Sensation 4D DualFlex Massage Chair in Brown uses dual back mechanisms working in synchrony, with a flexible frame that adapts to your body — like two therapists working together.
Highlights
- Dual synchronised 4D back mechanisms
- Flexible frame
- Kneading, knocking, tapping and shiatsu
- Infinity Care 5-year residential limited warranty
Specifications
| Brand | Infinity |
|---|---|
| Massage Techniques | Kneading Knocking Tapping Kneading & Tapping Shiatsu |
| Product Features | Dual Back Mechanisms Flexing L-Track for Superior Stretching and Near Lay-Flat Extension Custom Massage Generator Dual Sole Reflexology Foot Rollers Intelligent Voice Command + Control Quick Access Control Panel & Wireless Charging Pad + USB-C Charging Port Selectable Color LED Chromotherapy Lights Zero Wall Fit® Space-Saving Technology TrueFit® Body Scanning 7" Touch Screen Tablet & Health Scanning Sensor Soothing Lumbar & Leg Heat Premium Bluetooth® Speakers 20 Auto Programs plus 8 slots of MyMemory® to Record Favorites Airbag Compression Therapy Weightless Zero Gravity Recline Custom Massage Generator MyMassage™ Memory Programs |
| Additional Information | Chair Weight: 306.44 lbs. Max User Weight: 300 lbs. Optimal User Height: 5'2"-6'6" Dimensions: 31"W x 65"D x 48"H Dimensions (Reclined): 31"W x 80"D x 31"H |
Warranty
| Program Name | INFINITY CARE 5 Year Residential Limited Warranty. |
|---|---|
| Customer & Technical Support | Unlimited USA-based customer & technical support. |
| 1-Year Complete Care (Parts & Labor) | Includes no-cost covered parts and labor (in-home service, if necessary). |
| In-Home Service Terms | Infinity Massage Chairs will send necessary covered parts and an authorized service provider to perform repairs at the customer's residence free of charge. |
| 3-Year Covered Parts | Provides no-cost replacement on covered parts for 3 years. |
| Consumer Cost Responsibility | The consumer is responsible for any and all shipping, duties, and brokerage fees for parts during this period. |
| 5-Year Structural Framework | Covers the steel, steel-welded parts of the frame, and any existing wood structure. |
| Product Replacement | If a part is no longer manufactured, Infinity Massage Chairs may replace the product with a similar one. |
| Replacement Value Cap | Retail replacement value shall under no circumstances exceed the original net price paid for the product. |
| Declining Replacement | If the customer chooses not to accept an offered replacement product, Infinity Massage Chairs is no longer responsible for making repairs under warranty coverage. |
| Parts & Structure Replacements | If a full product replacement is issued under the Parts or Structure warranty periods, the consumer pays all related shipping, duties, and brokerage fees. |
| Discretion & Timeliness | Infinity Massage Chairs will repair or replace any defective part within a reasonable time frame at its sole discretion. |
| Field Service Restrictions | In-home field service is available |
| Non-Transferability | This warranty applies only to the original purchaser and is |
| Unauthorized Sources | Products purchased or acquired from unauthorized dealers are not covered. |
| Commercial Use | Products used in a commercial or corporate setting are excluded. |
| Excluded Causes of Loss or Damage | Improper installation, unauthorized repairs, or alterations/modifications from original condition. |
| Claim Initiation | Call the Infinity Customer Support Team at |
Overview & Tiered Coverage
Replacement & Repair Terms
only
in the United States and major metropolitan areas in Canada.
Field service requires pre-approval and must be performed by Infinity Massage Chairs-authorized personnel to keep warranty coverage valid.
Warranty Exclusions & Non-Covered Items
not transferable
.
Improper electrical/power supply usage, power loss, electrical disturbances, or power surges.
Dropped product (including, but not limited to, remote controls).
Malfunction or damage from improper/unreasonable use or maintenance, or failure to follow operating instructions.
Transportation, shipping, and handling damage (does not constitute a warranty defect).
Theft, abuse, misuse, neglect, or vandalism.
Environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions).
Loss of use during periods while the product is at a repair facility or awaiting parts/repair.
Excluded Natural Changes & Wear (Not Defects): Softening or hardening of foams and filling composites in pillows and pads (naturally changes with use).
Fading, wear, and pilling of fabrics (naturally occurs over time).
Natural markings, grain, and dye variations in leather (no two pieces are alike).
Failures of attach points (including, but not limited to, stitching, Velcro, and zippers).
How to Claim
603-910-5000
.
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